In addition to the category-specific criteria, the judges will be looking for the following from submissions:
To reward a project that has achieved sustainable results, by overcoming a cultural resistance to change. It will have demonstrated top-down leadership and accountability through consultation, and achieved ownership and commitment with team working and collaboration.
This award is to recognise a successful data strategy that balances the integrity, confidentiality and transfer of data in a project with proven efficiency savings. This category also recognises organisations with a robust security strategy which can react to and defeat changing threat scenarios faced by the public sector in their pursuit of going paperless.
This award celebrates a project that has demonstrated the dramatic improvement of customer service, efficiency and operational costs. The project will display evidence of reducing risk by Test / Learn / Adapt processes.
Recognition of innovative use of E-forms, especially for online services, including:
Big data systems should be able to cope with increasingly large flows of data, both structured and unstructured. Paperless systems and processes must provide quick, transparent and effective analytics to support better decision-making.
To reward a system that has demonstrated that digital systems can offer enhanced flexibility and improved services with secure access and data protection, especially for remote sites or lone workers, with omni-channel access to online digital services.
This will recognise the increasing role Robotic Process Automation & Artificial Intelligence are playing in transforming routine administration and service delivery. The successful application will demonstrate efficient automation of processes/services and be user-friendly.
Recognition of improved customer service by:
This award recognises the achievements of an organisation who has successfully implemented a digital document management system resulting in better administration and efficiency. The judges are looking for evidence of a system that provides improved access, security and achievement of better business continuity and handling of data.
To reward a project that has successfully led towards a paperlite environment, especially within procurement, accounts payable and e-invoicing. This will include use of digital signatures and e-procurement to minimise printing, postage and consequent costs and delays.
This award is designed to reward small scale applications that produce cost and service benefits. The development has been mainly achieving in-house and/or on a shoe-string budget.
Clear demonstration that the service needs of the public sector client have driven the technology design and choice. Evidence of a superior service being achieved with multi-channel options to ensure good accessibility and inclusivity for non-digital users.
To reward a project that has shown evidence that efficiency savings are not at the expense of customer service. With evidence of resource savings in terms of: reallocation of space and document store; re-allocation of staff; less paper bought; less going to waste; reduced print costs; reduced postage costs; faster service.
The Special Recognition Award looks to celebrate a team leader or member who has shown dedication and significant contribution towards the transformation of going paperless. You may nominate a colleague if you feel they deserve recognition for what they have helped to achieve.
This award celebrates a project that has demonstrated outstanding progress towards becoming a paperless operation. Projects will be automatically placed into this category if it has shown substantial progress in several areas such as effective management and culture, significant efficiency savings and innovative use of E-Forms. If you feel, however, that a nomination deserves to elected for the Going Paperless Project of the Year, please state why at the end of the nomination.
Better interoperability is at the core of better coordination & delivery of public services. This award is to recognise achievements in bridging the gap between silos, disparate data & IT systems and delivering better, more joined-up services across the whole public sector. The judges are looking for projects with demonstrable evidence that projects have increased in agility and there is a reduction in: